FAQS
Hair
Do you provide hair?
EA Wig Collection is made up using Top 9A / 10A Top Grade hair.
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There are 4 types of lace colours - Transparent, light, medium, dark.
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If you are Caucasian order transparent lace
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If you are Fair skinned order transparent or light lace
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If you are Brown skinned order brown lace
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if you are Brown or Dark skinned you may order any lighter lace colours as the lace can be tinted, however, dark lace can Not be lightened.
Appointments
I want to book an appointment but it is saying 'no appointments available' why is that?
It means that month is either Fully Booked or slots have not been put up yet.
Slots are usually put up for the next month 1 - 2 weeks prior
Does the deposit go towards my final cost?
Yes, the deposit will be deducted from the final cost of your service.
How do I cancel or reschedule an appointment?
You Must contact us to cancel your appointment. However, in an event of a cancellation, deposit are not refundable.
You may reschedule your appointment yourself 7 days prior to your appointment, otherwise you may contact us no later than 3 days prior to your appointment to do so.
Failure to reschedule your appointment 3 days prior to your appointment will result to a loss of deposit.
Stylist of Impact Academy
Welcome to the home of passionate, purpose-led hairstylists. Our Academy is built on the foundation of Her Crown, My Passion, an initiative created to raise a new standard in the hair industry.
Regiter Your Interest Below:
What You’ll Access Through This Initiative
ABT Accredited Courses
• Technical Wig Training
• Technical Hair extension techniques
• Essential salon services
Workshops to Elevate Your Business
• Retaining and serving clients well
• Building a powerful digital presence
• Leveraging social media for growth
• Developing a resilient confident mindset
• Mentorship and leadership tools
• Faith and entrepreneurship
• Creating a strong professional network
Community and Mentorship
• Access to a supportive community of fellow students who encourage and uplift one another
• Exclusive mentorship membership programme with the founder for ongoing guidance and personalised support